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Cognitive Artifacts

Donald A. Norman
Designing Interaction: Psychology at the Human-Computer Interface, Cambridge Series On Human-Computer Interaction, pages 17-38, 1991.
John M. Carroll (eds.), Cambridge University Press
@incollection{norman1991-cognitiveartifacts,
	Author = {Norman, Donald A.},
	Booktitle = {Designing Interaction: Psychology at the Human-Computer Interface},
	Editor = {Carroll, John M.},
	Isbn = {0-521-40056-2},
	Pages = {17--38},
	Publisher = {Cambridge University Press, New York},
	Series = {Cambridge Series On Human-Computer Interaction},
	Title = {Cognitive Artifacts},
	Url = {http://portal.acm.org/citation.cfm?id=120354},
	Year = 1991}